PRIVACY POLICY /
This Privacy Notice for Heaven Sent Smiles Ltd (doing business as Hydrafacial Cosmetologist London) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ('Services'), including when you:

• Visit our website at  https://hydrofacialcosmetologistlondon.xyz/ or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hydrafacial.cosmetologist.london@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice.

• What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

• Do we process any sensitive personal information?
We do not process sensitive personal information.

• Do we collect any information from third parties?
We do not collect any information from third parties.

• How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

• In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.

• What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

• How do you exercise your rights?
The easiest way to exercise your rights is by contacting us using the details provided in Section 11. We will act upon any request in accordance with applicable data protection laws.

  1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include the following:
• Names
• Phone numbers
• Contact preferences

Sensitive Information
We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:
• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This may include your IP address, device information, browser type, settings, activity timestamps, pages viewed, searches, actions taken, device event information (such as system activity, error reports), and hardware settings.
• Location Data. Information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2.HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries and offer support.
• To request feedback.
• To send you marketing and promotional communications (you can opt out at any time).
• To deliver targeted advertising to you.
• To protect our Services (fraud monitoring and prevention).
• To identify usage trends and improve our Services.
• To determine the effectiveness of our marketing and promotional campaigns.
• To save or protect an individual's vital interest.

3.IWHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on. We may rely on the following:
• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your personal information when it is necessary to fulfil our contractual obligations to you.
• Legitimate Interests. We may process your information when it is reasonably necessary to achieve our legitimate business interests, provided those interests do not outweigh your rights and freedoms. Examples include: sending information about offers, developing personalised advertising, analysing usage to improve services, supporting marketing activities, diagnosing problems, and preventing fraud.
• Legal Obligations. We may process your information where necessary for compliance with our legal obligations (e.g. cooperating with law enforcement, exercising legal rights).
• Vital Interests. We may process your information where necessary to protect your vital interests or the vital interests of a third party (e.g. to prevent harm).

4.WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described below.

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API) to provide location-based services. Google Maps uses GPS, Wi-Fi, and cell towers to estimate location. This data helps provide directions but is not always perfectly precise.

5.DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies, web beacons, and pixels to gather information when you interact with our Services. These technologies help us maintain security, prevent crashes, fix bugs, save preferences, and assist with basic site functions.

We also permit third parties and service providers to use tracking technologies on our Services for analytics and advertising, including to tailor advertisements to your interests.

Google Analytics
We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, you may adjust your browser settings or Ads Settings where applicable.

For more information on how to manage cookies, please refer to your browser settings.

6.HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store it and isolate it from any further processing until deletion is possible.

7.DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at  hydrafacial.cosmetologist.london@gmail.com.

8.WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information.

In these regions, you may have the right to:
(i) Request access and obtain a copy of your personal information;
(ii) Request rectification or erasure;
(iii) Restrict the processing of your personal information;
(iv) Data portability (if applicable);
(v) Object to processing, including automated decision-making.

You can make such a request by contacting us using the details provided in Section 11. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection authority.

Withdrawing your consent
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us. Please note that this will not affect the lawfulness of processing before withdrawal.

Cookies
Most Web browsers accept cookies by default. You can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.

9.CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will inform you in a revised version of this Privacy Notice.

10.DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.

11.HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by:
Email: hydrafacial.cosmetologist.london@gmail.com
Post:
Heaven Sent Smiles Ltd
41 South Lambeth Road, Vauxhall
London SW8 1RH
United Kingdom

12.HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please contact us using the details in Section 11.
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